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ISSUES WITH ORDERS PLACED WITH FORTRESS TECH DISTRIBUTION LTD.

Eve is aware of the issues some customers have had with purchases from Fortress Tech Distribution LTD, formerly operating the website www.eve-tech.com, such as waiting for a device or refund. This partnership has ended, which you can read about in more detail here.

As the license agreement with Fortress Tech Distribution has expired, we are walking away from our previous licensing business model. We are now building a structure that allows us to accommodate international sales ourselves, and have put resources from the original Eve team to set everything up. In moving to a new structure, and the launch of new projects, we will make sure their new successes will help these customers.

To maintain our reputation, we are now working on a plan on how to help customers affected by this bad experience with this previous partner. If you have been affected as a result of this former partnership, please follow the instructions below.

YOUR INFORMATION
PROOF OF PURCHASE FROM FORTRESS TECH DISTRIBUTION LTD.

In order for us to identify you as a Fortress customer we need to have proof of purchase. Please upload below a receipt or order confirmation and proof of payment such as bank statement, paypal transaction screenshot, etc. Please see instructions below.

1) *Receipt, invoice or order confirmation.
Drop file here
or
2) *Bank statement, Paypal payment transaction.
Drop file here
or
*Text marked with asterisk refers to compulsory fields
VERY IMPORTANT!!

By checking the boxes, you confirm that you have not received the V computer, or that you have not received the requested refund. By checking the box you grant us permission to contact you in regards to this matter.

*Make sure you have filled all the compulsory fields.
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